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Centre for Continuing Education
Presents MDP on

From Conflict to Collaboration: Practical Skills for Workplace Relationship Management

Batch – 1
April 23 – 24, 2026 | 10.00 AM to 6.00 PM | Adani University Campus, Ahmedabad

Adani University – Centre For Continuing Education

Adani University is a research-intensive educational institution set up with the objective to empower by focusing on real-world problems and contribute to global sustainability. With its futuristic & inspirational thought leadership from Adani Group, we aim at trans-disciplinary excellence.

AU-CCE (including Executive Education) is poised to enable, empower, and enhance your learning appropriate to your profession. The Centre offers a wide spectrum of programs, that are specifically designed for practicing managers, at various points in their careers, helping them to up-skill and progress, and be the leader that their organization, needs them to be. These programs are designed and delivered by a rich pool of distinguished faculty, industry experts and highly experienced practitioners, to meet various learning requirements of practicing managers.

AU-CCE brings to you the gamut of global experiences, and current knowledge trends through its various programs as below:

  • Long Duration Programs
  • Executive Certificate Programs​
  • Certificate Programs​
  • Customized Programs​

About the Program

In today’s rapidly evolving and competitive business environment, the ability to anticipate change and respond strategically is critical for organizational success. This two-day Management Development Program is designed for decision makers, business heads, and emerging leaders who wish to strengthen their strategic thinking and navigate complex business challenges with confidence. Through immersive business simulations and scenario-based exercises, participants practice real-time decision making across marketing, finance, operations, and R&D. Guided by experienced faculty, the program blends academic insights with practical industry perspectives, enabling participants to develop actionable strategies, manage uncertainty effectively, and identify sustainable growth opportunities in both domestic and international markets.

Learning Modules

  • Ice Breaking
  • Understanding Workplace Conflict
  • Effective styles for professional relationships
  • Tool: Self-Assessment Worksheet
  • What is dignity at workplace?
  • Normalized harmful corporate language
  • Power, voice, and psychological visibility
  • Tool: real-time case analysis
  • Meaning and types of workplace conflict
  • Functional vs dysfunctional conflict
  • Common sources of conflict in corporate settings
  • Conflict escalation cycle
  • Tool: Simulation Game
  • Thomas-Kilmann Conflict Management Styles
  • When to collaborate, compromise, avoid, accommodate, or compete
  • Tool: Conflict Style Mapping Exercise
  • Choosing the right strategy for the right situation
  • Interest vs position, collaborative problem solving, negotiation basics, win–win approach
  • Building trust through feedback, expanding the “open area”, psychological safety in teams
  • Tool: Simulation Activity
  • Components of interpersonal effectiveness
  • Emotional intelligence at the workplace
  • Active listening and empathy
  • Self-regulation, empathy, managing emotional triggers,
  • Tool: Psychometric Test
  • Difficult conversations framework
  • Managing conflicts in hybrid and diverse teams
  • Creating psychologically safe work environments
  • questioning techniques,
  • non-verbal communication, removing communication barriers

Faculty Profiles

Dr. Baishali Mitra

Associate Professor, Faculty of Management Sciences, Adani University

Dr. Baishali Mitra is an educator in Strategic and Corporate Communication with over 25 years of academic experience. She specializes in training postgraduate students, corporate executives, and entrepreneurs. She holds a Ph.D. in English from Osmania University, double Master’s degrees in Linguistics and English Literature, and an Executive Program certification from IIM Calcutta. A certified BEC Trainer by the British Council, her work focuses on communication strategies, leadership effectiveness, and impactful management development programs.

Dr. Manju Raisinghani

Assistant Professor, Faculty of Management Sciences, Adani University

A dynamic professional with over 20 years of experience as a Human Resource practitioner and instructor. Skilled in HR consultancy, training and development, people management, and HR systems, they have proven expertise in enhancing productivity through employee engagement and effective HR planning. An admired faculty member at a renowned B-School, they teach Communication, Human Resource Management, and Strategic Management, and are known for strong leadership, communication, and resource management abilities.
  • Teaching Pedagogy
  • Lectures and Presentations
  • Case studies
  • Live Storytelling Challenges
  • Roleplays
  • Real time Simulations
  • Negotiation Exercise
  • Learning Objectives
  • Workplace conflict diagnosis and resolution
  • Assertive and empathetic communication
  • Managing difficult conversations respectfully
  • Trust-building and emotional intelligence
  • Creating psychological safety
  • Negotiation and problem-solving for win–win outcomes
  • Transforming conflict into collaboration
  • Who Should Attend
Middle and Senior-Level Managers
Professionals aspiring for leadership roles
Entrepreneurs and Startup Founders aiming to scale and grow their ventures
Consultants and Business Strategy Professionals advising organizations on growth and transformation
  • When & Where?
Date April 23 – 24, 2026
Day Thursday and Friday
Duration 2 Days (10:00 am to 6.00 pm)
Mode Offline Mode
Venue Adani University Campus, Adani Shantigram 382421
Register Here

Investment

Rs. 5,000 / – per participant plus taxes. The fees include training charges, program fee, digital handouts, lunch and refreshments, and Certificate of participation from Adani University.

Special 10% discount for the Adani Group Participant, and a concession of 20% in case of nominating more than 3 participants from same organization.

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